Management & Operations

Alan Ram “Making a Manager: Solving the Retail Management Talent Crisis”


Grand Hall - DealerTalks Stage March 8, 2017 4:55 pm - 5:25 pm

Bookmark and Share

Alan Ram

While many dealerships are staffed by managers who are great closers and desk people, they don’t necessarily have people with great “management” skills. In today’s automotive industry, what a manager is doing when there are no customers on the showroom floor is every bit as important as what they do when they have a showroom full of customers. In this session, I outline a strategy for creating managers that get the job done all day, every day!
Takeaways:
– Attendees will understand the biggest reasons managers fail as well as how to avoid common pitfalls.
– Attendees will understand the actual role of the sales manager, versus the perceived role in today’s automotive industry.
– Attendees will understand several easy to implement processes  that will immediately make their management staff more productive.