Management & Operations

Alan Ram “Making a Manager: Solving the Retail Management Talent Crisis”

Grand Hall - DealerTalks Stage March 8, 2017 4:55 pm - 5:25 pm

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Alan Ram

While many dealerships are staffed by managers who are great closers and desk people, they don’t necessarily have people with great “management” skills. In today’s automotive industry, what a manager is doing when there are no customers on the showroom floor is every bit as important as what they do when they have a showroom full of customers. In this session, I outline a strategy for creating managers that get the job done all day, every day!
– Attendees will understand the biggest reasons managers fail as well as how to avoid common pitfalls.
– Attendees will understand the actual role of the sales manager, versus the perceived role in today’s automotive industry.
– Attendees will understand several easy to implement processes  that will immediately make their management staff more productive.